Social Media Intern at Chowdeck

Chowdeck is hiring for Social Media Intern

Job Title: Social Media Intern
Location: Lagos, Nigeria
Company: Chowdeck
Duration: 6 months

This internship is only open to recent graduates with less than one year of experience in marketing or any related field.

About Chowdeck

Chowdeck is an on-demand delivery service for Africa. We help vendors deliver food, medicine and groceries seamlessly while also providing customers with a platform to order from their favourite vendors.

Job Summary

As a Social Media intern, you will be part of a full-time team responsible for managing our online presence across various social media platforms.

We’re looking for gen-Zers who are great communicators, have a bank of ideas, and spend at least a few hours every day on social media platforms, keeping up with trends and growing audiences.

You’ll work side by side with a tight-knit team of creative and kind problem solvers who will value you, allow you to meet high expectations, and actively create a supportive, nurturing space to accelerate your career.

Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business. You’ll be bussing it down with the Marketing and Design team on content plans, strategies, visuals, and aesthetics.

We’ll trust you to:

Assist in developing and implementing social media strategies while maintaining consistency in brand personality and overall outlook.
Increase online presence and engagement.
Monitor social media channels for customer inquiries, comments, mentions, and messages, and resolve issues promptly and professionally, providing accurate information and assistance.
Curate compelling and relevant content for social media channels, including but not limited to product promotions, announcements, and community highlights.
Schedule and publish posts using social media management tools.
Collaborate with the Marketing team to brainstorm new ideas and initiatives for marketing campaigns.
Collaborate closely with the support team to effectively resolve social media customer issues, ensuring timely and satisfactory solutions are provided to close DMs and enhance customer satisfaction.
Work with cross-functional teams to deeply understand and improve Chowdeck’s product.
Stay on top of industry trends and best practices in social media marketing.
Represent Chowdeck at self-hosted and external events

You’ll thrive in this role if you:

are a hustler.
are fun and bustling with ideas
eat, sleep, and drink either or all of these: Tiktok, Instagram and Twitter
are a critical thinker.
are a very fast learner.
are an excellent writer and fluent in English, able to break down complex ideas into comprehensible bits.
are very intuitive and willing to garner knowledge from new experiences.
love to solve complex issues when the answers are not readily available.
are motivated by the opportunity to improve the lives of our customers and provide a seamless food delivery experience.
are still productive under pressure.
can communicate clearly and empathetically in both verbal and written engagements.
have a deep and unrelenting focus on customer satisfaction and experience.

It’s not required but it’ll be a plus if you have:

any form of experience in social media management, content creation, or customer service

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