Customer Service Officer at TeamAce Limited
About Us: At TeamAce, we empower businesses across various industries to thrive. We partner with organizations to drive their desired growth by providing the right talent, designing customized business processes, leveraging data, insights, and technology. Job Summary: As a Customer Service Officer, you will serve as the primary point of contact for customers, addressing their inquiries and requests. Your role will focus on ensuring customer satisfaction, providing exceptional support, and managing customer orders effectively. You will also ensure that orders are accurately taken, confirmed, and communicated to the relevant departments using the company’s approved processes. Job Type: Full-Time Qualification: BA/BSc/HND, MBA/MSc/MA Experience: 2 – 3 years Location: Ikoyi, Lagos Job Field: Customer Care Salary Range: ₦150,000 – ₦200,000/month Key Responsibilities: Respond promptly to customer inquiries and complaints, ensuring high levels of customer satisfaction. Update production and logistics schedules to align with client demands. Manage delivery schedules by coordinating with drivers and logistics partners to ensure timely and efficient deliveries. Address and resolve customer complaints or issues promptly, ensuring solutions meet customer expectations. Requirements: Bachelor’s degree (B.Sc./HND) in a business-related field. A Master’s degree in Business Administration (MBA) is an added advantage. 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing. Apply here Also Apply: Front Desk Admin Needed at Aimtoget Technology Limited Fully Sponsored: EMerald Erasmus Mundus Scholarship 2025 2025 Southern Illinois University Scholarship in the United States Fully Sponsored: 2025 Emirati Excellence Scholarship at Prince Naif University in Saudi Arabia