Front Desk Agent at TECHVINTAGE
- Location: Lagos, Ikeja (Preferred)
- Pay: ₦60,000 – ₦70,000 a month
- Job Type: Full-time
- Application Deadline: 15th July, 2025
Job Description of the Front Desk Agent at TECHVINTAGE
- We are seeking a dedicated and professional Front Desk Agent to join our team.
- The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
- This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently.
- The Front Desk Agent will handle reservations, check-ins, and check-outs while maintaining accurate records and providing information about our services.
- Also in operational capacity sometimes (runs around)
Responsibilities of the Front Desk Agent at TECHVINTAGE
- Greet guests upon arrival with a warm and friendly attitude.
- Manage reservations and ensure accurate data entry into the booking system.
- Handle check-in and check-out procedures efficiently.
- Respond to guest inquiries via phone and email with professionalism and courtesy.
- Maintain an organised front desk area, ensuring all necessary supplies are stocked.
- Assist with administrative tasks such as filing, clerical duties, and managing correspondence.
- Collaborate with other departments to fulfil guest requests and resolve any issues promptly.
- Utilise Google Suite, Office applications, and QuickBooks for various clerical tasks as required.
Experience
- Previous experience in a front desk or customer service role is preferred but not essential.
- Proficiency in using computerised systems for data entry and record keeping is required.
- Strong organisational skills with the ability to manage time effectively in a fast-paced environment.
- Excellent phone etiquette and communication skills are essential for interacting with guests and colleagues alike.
- Familiarity with administrative tasks including clerical duties would be an advantage.
If you are passionate about providing excellent service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
