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Work Better Africa Job Recruitment 2022 (5 Positions)

Work Better Africa is a workforce development and workplace transformation company that stimulates effective collaboration between employers and employees to build profitable and sustainable businesses.

We empower the workforce to attain high-level Productivity, Peak Performance and become Profit oriented through our bespoke training and development programmes. Our services include: Recruiting, Training, Coaching, Business Consulting and Publishing.

We are recruiting to fill the following positions below:

1.) Guest Service Agent

Position Summary

  • Responds to communications from guests,travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system.
  • Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.
  • Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.
  • Greet guests in an efficient, courteous and professional manner.


  • A Bachelor Degree or its equivalent.
  • Must speak, read. Write, and understand the English Language.


  • At least one year of work experience.
  • Previous hotel-related experience is an added advantage.
  • Experience in Hotel software (Opera)and its functionalities.


2.) Accountant


  • Charted Accountant (CA) Bachelor’s Degree in Accounting. Additional qualifications will be added advantages.


  • Minimum of 5 years of demonstrated accounting experience, preferably in a hospitality or food and beverage environment and quality with a background that includes forecasting and budgeting.


  • Strong verbal and written communication skills with strong accounting software experience. Proficiency with MS Office (Excel / Word) and experience with PMS like Opera.


3.) General Manager


  • A University Degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.


  • 10 to 20 years experience in the 4-Star or 5-Star hotel, with an international experience. And 5 to 10 years of experience as a General Manager or Asst. General Manager.


  • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
  • Available to work when needed, including weekends, holidays, and nights.


4.) Assistant Maintenance Manager


  • Degree in Engineering or other related fields.


  • A minimum of 7 years of experience working as a multi-skilled technician in a full-service hotel or similar capacity in a service industry.


  • General knowledge of Mechanical, Electrical, Plumbing, Kitchen and other trades.
  • Good knowledge offire& life safety processes and procedures.
  • Excellent command of the English language (oral and written).
  • Strong knowledge of mechanical or electrical services.
  • Able to train, coach, and develop team members.


5.) Hotel Senior Sales Executive

Job Summary

  • Solicit Future conference business for the hotel in assigned market areas.
  • Maintain and exceed sales targets defined by the management.
  • Also, able to work under pressure, meet deadlines and achieve daily and monthly targets, whilst offering a very high level of Customer Service.
  • Additionally Work directly with key decision makers from Corporate, negotiating rates and confirming theiraccommodation, meetings and events.

Job Requirements

  • At least 5 years of experience in a similar role in a 5-Star hotel.
  • Bachelor’s Degree in a relevant field.
  • Great Customer service skills
  • successful sales track record in direct sales and an ability to develop targeted prospect databases.
  • Good interpersonal and presentation skills.
  • Honest, discipline and dedicated to duties.

Method of Application

Interested and qualified candidates should send their CV and Photograph to: [email protected] using the Job Title as the subject of the email.

Application Closing Date
15th November, 2022