About the job
This is a fully remote position focused on providing customer support through various channels in Web3(Channels: Discord, Telegram, email, and chat).
You can work full-time or only a few hours a week, depending on your availability.
Varies based on level of experience and specific knowledge
What’s in it for you:
- Be a part of an exciting industry that is changing the world with a positive impact on your career
- Work flexible hours from anywhere
- Learning opportunities in one of the most innovative areas of the technology
- Get paid to help people and engage with the community
The Web3 Technical Customer Support role is responsible for managing various support needs of customers across various communication channels.
All of the support would be for Web3 products/projects. Web3 is fast-paced and will include many moving parts. Being flexible, dependable and organized is extremely important for this role.
You should have one of the following skills at an intermediary/advanced level, but we can guide you through the learning process if you are interested.
- Web3 ecosystem
- Smart contracts
- Computer programming
- Decentralized Governance
- Blockchain architecture
- Data Analytics
- Data Engineering
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